Contacts
Please see our What's Open and What's Closed schedule for updates on Township services, facilities and programs.
The Township of Wilmot has the health and safety of all Wilmot residents as their highest priority always, especially during this global pandemic.
Many Township services can be accessed in alternate ways but appointments may be possible on a case by case basis at the Administration Complex. See our FAQ's for more information. The continuity of core services at the Township is extremely important to us and have continued throughout the pandemic.
Looking for something to do while at home? Check out the Wilmot Adventure created by Wilmot resident's, the Teskey family. More online fun has been added with the #RecFromHome page for activities to keep you and your family healthy while at home. The page will be updated every day, Monday through Friday.
You can access Township departments through email and phone.
Main Phone – 519-634-8444
For water and sewer related emergencies – 519-998-1862
For road related emergencies – 519-778-0471
For by-law related emergencies – call the main phone and dial extension 257
Township By-law staff is working with Waterloo Regional Police, Regional Public Health and Regional By-law Officers to coordinate enforcement of Provincial Emergency Orders to help stop the spread of 2019 Novel Coronavirus. Regardless of who you call, you will be put in touch with the right enforcement agency.
Who to Contact if you have concerns:
- Wilmot By-law Enforcement is available Monday – Friday 8:30am-4:30pm by contacting 519-634-8444 ext. 257. For weekend coverage pertaining to Covid19 related concerns only, please contact the Region of Waterloo (519) 575-4400 or Region of Waterloo Police (519) 570-9777.
For more information on how the Township is keeping staff safe during the pandemic, please view our Staff Safety Plan.
For current information regarding open air burning or backyard fires follow this link.
General email addresses for Township departments are included in the information below.
Township, Regional, and Provincial and Federal media releases and information sources can be found on the Emergency Information and Media page.
| Message From the Mayor, Les Armstrong |
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I am so proud of all of the people who make up this community. Residents of Wilmot have come together to create a community of support. Neighbours helping neighbours and businesses rising to help those who cannot leave their homes. Physical distancing is a challenge for all of us but its importance cannot be understated. To help lessen the spread of the virus, Township staff worked quickly to ensure critical services continued when our facilities had to shut down. Staff who can are continuing to work from home. Although it is not the same as before the shut down and we are having to ask for your patience and understanding, you can still access Township departments and get answers to many of the questions you have. Critical services are the priority and more information about how we are adapting to Covid-19 will be provided as they become available. My fellow members of Council are active with the community, serving you as they always have been. They are showing their pride and love for this community while maintaining physical distancing. Wilmot Township Council believes in the residents of this community and, as always, we are here to serve you. We encourage you to reach out over the phone, email, text, or social media to your loved ones so we can keep in touch with one another and avoid feeling overly isolated. Stay tuned to www.wilmot.ca and follow @WilmotTownship on Twitter to stay connect and get up-to-date information as it becomes available. Stay safe and practice physical distancing. Thank you Wilmot. Les Armstrong Mayor, Township of Wilmot |
| Local Municipal Closures, Program Cancellations and Local Media Releases |
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All municipalities within Waterloo Region continue to meet regularly with Waterloo Regional Public Health to share information and discuss a joint approach to operating decisions. Visit the Emergency Information and Media page for the Media Releases announcing these closures for more information. A schedule of What's Open and What's Closed has been created for easy reference. |
| Community Supports |
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The following agencies who provide support to residents of Wilmot, have released the following information to offer assistance during the Covid-19 pandemic. Interfaith Community Counselling; website Community Care Concepts; website Wilmot Family Resource Centre; website Business and Economic Support Team of Waterloo Region The Township will add updates from these agencies as we are provided with them. Visit agency websites to contact them for assistance or for additional information. From the Region of Waterloo Arts Fund, a media release regarding their continuing support of the local arts sector. Businesses and organizations continue to adapt so they can serve the public during COVID-19. You can find out more information on local businesses and organizations here. |
| Township General Email Accounts |
| To reach staff by email, we suggest you email general account addresses, if you do not already know the email address.
Information and Legislative Services – clerks@wilmot.ca Public Works and Engineering – publicworks@wilmot.ca or engineering@wilmot.ca Corporate Services – purchasing@wilmot.ca; receivable@wilmot.ca; tax@wilmot.ca; or water@wilmot.ca Castle Kilbride – castle.kilbride@wilmot.ca Planning – planning@wilmot.ca Building – building@wilmot.ca Fire - fire@wilmot.ca For all general inquires – info@wilmot.ca |
| Essential Construction, Operations and Maintenance Activities |
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The Township of Wilmot is continuing to move forward on several necessary construction and maintenance projects that will deliver valuable benefit and essential services to the community. The Province of Ontario supports maintenance, operation and construction to support municipal services that are deemed essential to ensure that these services continue to work properly and continue to meet our community’s needs. The Township is acting consistently with other local area municipalities and other municipalities in the province. Construction and maintenance activities will take place in accordance with all applicable laws including the Occupational Health and Safety Act (and its regulations), and in compliance with advice, recommendations and instructions of public health officials, including as it relates to physical distancing, cleaning and disinfecting. Furthermore, under the Occupational Health and Safety Act, employers must take precautions to keep workers safe, including keeping them informed, creating health and safety policies and procedures and ensuring workers use the right protective equipment. We continue to evaluate and re-assess the situation as required. |
| Impacts on Building Permits and Inspections |
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At this time, building permit applications are being accepted online. Details can be found on the Building Permits page or by contacting building@wilmot.ca. |
| Planning and Development Applications |
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At this time, new development applications are being accepted online. Details can be found on the Development Application Submission page or by contacting planning@wilmot.ca. |