COVID-19 Facility Guidelines

• Continued use of our facilities depends on all participants and organizations following the safety protocols in place for reduced risk of transmission of COVID-19. 
• Check before you Rec! Pre-screen, then check to make sure you know the rules of the facility you’re visiting, and the public health guidelines. All cities and townships have published facility-specific rules on their websites, there is guidance available from public health, and all the information has been provided to affiliated minor sport associations across Waterloo Region. The importance of Check before you Rec is currently being promoted region-wide.
The standardized rules for all recreation facilities and community centres across Waterloo Region include:
• Mandatory pre-screening before arriving at facilities. This information is important for contact tracing purposes. Organization and rental customers must actively screen their participants and those in attendance. This could include online tools or in person.
• Physical distancing of 6 feet/2 metres from others applies at all times, including outdoors while waiting for entry or when exiting, and indoors while wearing a mask.
• Face coverings are required at all times with the exception of sports participants during play (e.g. on ice, on a court). Face coverings are required on all walking tracks.
• Enter the facility “dressed to participate” in your program. Please check with your specific organization for details. Dressing room use is a privilege in all facilities. Dressing rooms differ in each building in materials, air exchange, and user load capacities. The current state of virus transmission places these areas as potential high risk
• Once participants have been screened and admitted, re-entry is not permitted. By avoiding re-entry staff can manage who and where people are within the facility. If there are emergency circumstances staff will attempt to accommodate the request.
• Only one guardian per minor aged participant is permitted, for capacity requirements. If a guardian arrives with an additional sibling, the sibling is allowed to enter with the guardian; once the participant is ready for their activity, the guardian and sibling are required to leave. If there are emergency circumstances staff will attempt to accommodate the request. Additional procedures specific to each facility differ slightly (due to differences in facility size, number of entry points, staffing levels, building type, financial implications etc.). Participants are expected to know and follow the rules of the specific facility they are visiting, as all rules were developed with public health guidance, and are equally important to reduce the risk of transmission in our organized sports settings.
• The constantly shifting nature of our community situation means rules and procedures may continue to change as we work to keep facilities open
• Participants and families should be aware that the risk of transmission is not limited to during games and sport. Activities among participants and families before, during and after play can all have an impact on potential spread:
  • The use of locker/dressing rooms
  • carpooling with members outside a player's household
  • eating together among teammates, parents, coaches and other children
  • team staff members who are involved in more than one team
  • individuals not wearing masks
  • all other possibilities for exposure when interacting with those outside of your own household
• We know that these rules and procedures create an additional challenge during an already tough time, and appreciate everyone's patience and understanding. The guidelines will continue to be assessed as our local situation evolves.
• If everyone works together to do their part - facilities, sports associations, teams, coaches, players, parents and public - and follow the measures we can minimize the risks in these settings. 

When arriving at the Wilmot Recreation Complex for use of either Ice Pad, the following will be observed:

• Schout Pad Entrance is now Door #25 entering directly into the Ice Rink area. 
• Optimist Entrance will remain using the front doors (Door #1) into the lobby and onto the rubberized floor and into the Ice Rink area.
• Mandatory pre-screening before arriving at facilities. This information is important for contact tracing purposes.
• Physical distancing of 6 feet/2 metres from others applies at all times, including outdoors while waiting for entry or when exiting, and indoors while wearing a mask. 
• Face coverings are required at all times with the exception of sports participants during play (e.g. on ice, on a court). 
• Enter the facility “dressed to participate” in your program. Please check with your specific organization for details. The current state of virus transmission places dressing room areas as potential high risk, and continued patience with this is appreciated.
• Coaches and permit holders will be screened 15 minutes prior to their ice time; and participant and parental admission can begin 10 minutes prior to ice time.
• Once participants have been screened and admitted, re-entry is not permitted. 
• Dressing rooms/Change Rooms are not available at this time, please have participants use the chairs provided.

• In order to help keep our community safe, the Township of Wilmot is introducing a new pre-screening tool that all individuals entering our facility will be required to complete. This screening must be submitted on the day of entry into a recreation facility. Please visit www.wilmot.ca/covidscreening to complete your screening. 
• All programs will have a maximum capacity based on physical distancing requirements. Customers are encouraged to book their spot in advance. All participants must be 12 years of age or older for Length Swim and Aquafit Classes.

• All participants must wear a mask/face coving in public (into the facility and exiting the facility.) Mask/face coverings do not need to be worn on the pool deck and may NOT be worn in the water. Mask/Face coverings can pose a safety risk when they get wet.

• Be prepared to enter the facility with your bathing suit on. Change rooms will NOT be available before swimming.

• The admission to the deck will begin 10 minutes prior to the start of your program. Upon entering the facility follow the arrows to the lower viewing gallery doors where you will have access to the deck.

• Customers will have 10 minutes to leave the facility after their program.

• Do not bring valuables with you. Only bring what you need. LOCKERS are not available at this time. Place your belongings in a plastic bag and leave it on the deck. Bags must be placed in the designated areas so they are not a trip hazard. Items are to be placed 6 feet away from other peoples belongings.

• A rinsing shower will be available prior to swimming on the pool deck. Change room showers will NOT be available for after swimming. Washroom facilities will be available as needed. This area will be limited to one customer or one house hold at a time
• There will be no EQUIPMENT used during your aquafit class, open swim, family swims or length swims. Deep water belts will be available and they will be disinfected after every class. Please do not bring your own equipment as the instructor is unable to supervise all the different equipment that could be brought to class.
• NO REFUNDS should you not attend your registered spot. 

• Admission Policy is in affect for Open Swims, Family Swims and Length Swims. Children ages 13- 18 years of age may attend without a parents or guardian but MUST be pre-registered and completed an online waiver. Children that arrive without a parent or guardian and are not pre-registered will not be admitted into the building. 
• All family members MUST be registered and paid for. The family admission rate is not available at this time in order to control numbers. All participants pay the single admission rate. 

• Recreational Swims – Swim Admission policy guidelines apply to swimming. There will not be diving board access this summer.

• Having trouble with registering for your swim time, please call 519-634-9225 and our customer service staff will help you with your registration.

INFORMATION FOR USERS

• In order to help keep our community safe, the Township of Wilmot is introducing a new pre-screening tool that all individuals entering our facility will be required to complete. This screening must be submitted on the day of entry into a recreation facility. Please visit www.wilmot.ca/covidscreening to complete your screening. 
• Entrance is now at Door #2 (previously the exit door). Please view the video here
• Registration occurs one week in advance on Monday's at 3:00 p.m. and Tuesday's at 3:00 p.m. when Monday is a statuary holiday.
• All participants must be registered for a program to be allowed entry into the facility.
• Entry will occur 5 minutes before your scheduled start time.
• Two lanes are open at this time.
• Track timeslots are for 50-minute timeslots to allow for disinfecting touchpoints. All participants must clear the track and exit the building at the completion of the 50-minute timeslot.
• Food and beverages, excluding water, are not permitted in the facility.
• Water refill stations are closed at this time.
• No Glass containers or bottles allowed.
• All programs will have a maximum capacity based on physical distancing requirements. Track capacity is 10 at this time.
• All participants must wear a mask/face covering at all times while in the public spaces of the Wilmot Recreation complex. This includes while on the track, in the washrooms and in lobby & staircase areas.
• Admission to the Track will begin 5 minutes before the start of your program time. Upon entering the facility follow the instructions from your screener to the designated program space.
• Walking is permitted, there will be no running on the track at this time.
• Maintain physical distancing requirements. Share the space when passing other users using the inside lanes.
• Please use the designated chairs provided to switch to indoor shoes and to leave your personal belongs during your timeslot. Lockers are not in use at this time. The Township of Wilmot is not responsible for lost or stolen items.
• Participants must be 13 years of age to use the track. Any users under the age of 13 must be accompanied and actively supervised by someone 18 years or older.
• Parents and guardians bringing children and strollers must register everyone in attendance.
• Self screen prior to attending and stay home if you have cold or flu-like symptoms.
• An announcement will be made by Customer Service at the completion of the 50 minutes to clear the track.

User Entrance Procedures

• Registrants will be actively screened for COVID-19 at the Aquatic Entrance by a staff member. Standard COVID-19 questions will be asked before entry at the 5-minute mark before your track start time.
• If a customer answers YES to any of the screening questions they will not be permitted to enter the Wilmot Recreation Complex and will be directed to follow the Pandemic Illness Policy and directed to the Ministry COVID Screening too for further information.
• Customers will be required to line up outside the aquatic entrance using physical distancing of 6' or 2m except for members of the same household.
• Customers will line up at the marked entrance at the Aquatic Centre entrance and leave down the emergency staircase to the left of the main front staircase and exit directly outside (at Exit #2).
• Participants will have 5 minutes at the completion of the 5-minute timeslot to exit the building.
• Anyone not complying with the physical distancing or other rules at any time will be asked to leave the facility.