Contacts
Revenue Services
Administration Complex
60 Snyder's Road West
T: 519-634-8444
Toll Free: 1-800-469-5576
TTY: 519-634-5037
F: 519-634-5522
Email
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To mitigate these water quality concerns – you should flush your building’s pipes, fixtures and taps. Run the cold water and then the hot water for 20 minutes each. You should be able to feel a consistent temperature afterward.
While municipal utilities are responsible for getting clean, safe drinking water to each property, it is the responsibility of each property owner to ensure it maintains the safety of that water within their building.
For additional information, please see the attached infographic, visit the Canadian Water Network, or contact the Utilities department for further information, if needed.
Water accounts and billing are administered by the Finance Department.
Municipal water infrastructure is the responsibility of the Public Works Department