Closing
February 13, 2026
Status
Full-time
Pay range
$50,262.93 to $61,711.15 annually
Training and development
Paid training opportunities
Work hours
Monday to Friday, 8:15 am to 4:15 pm
Hybrid work opportunity
No
Work location
Wilmot Recreation Complex
Vacancies
1
General purpose
To perform a variety of administrative duties that support the administration and operation of the Wilmot Recreation Complex, including but not limited to processing program registration, memberships, passes using specialized software, cash handling, revenue reporting, and assisting with the scheduling of part-time staff and providing facility rental information
Responsibilities
- Meets, greets and directs members of the public
- Answers and directs incoming calls at the Wilmot Recreation Complex
- Receives, reviews and processes all program registrations for aquatics, seniors, youth, and children’s programs, using the ActiveNet software program
- Receives and enters payments (cash, MasterCard, Visa, debit, gift cards) for program registration, facility memberships, facility bookings, daily passes, public swimming admissions, passes, vending machine proceeds, skating admissions, etc., and enters into the POS system
- Balances cash drawer on a daily basis
- Provides advice to clients on the appropriate level to register participants based on individual swimming abilities and program requirements
- Provides facility booking information to members of the public (example: check availability, fees and charges, etc.); books facilities as required
- Prepares various reports on a regular basis: daily cash balance reports, course registration and/or waitlists, class participants/worksheets, report cards, child tax credit receipts, etc.
- Maintains inventory of program supplies, awards, resale items, etc
- Records and reports any operational concerns; completes incident, and/or accident reports regarding incidents and/or accidents involving members of the public
- Maintains program calendars for the Active Living Centre and Youth Centre and prepares monthly newsletter for the Active Living Centre
- Assists with emergency response procedures
- Enforces facility rules and regulations as approved by management, department and/or Council
- Represents the Township in a professional, courteous and respectful manner when dealing with the public
- Performs other duties as assigned
Qualifications
- High school diploma plus 6 months of administrative training and/or experience
- Minimum of one year of experience in a similar work environment
- Must have good problem solving skills
- Strong computer experience i.e. Microsoft Office/Word, Excel, Publisher
- ActiveNet software and Point of Sale computer experience an asset
- Efficient keyboarding skills
- Able to work in a fast paced, noisy environment
- Familiar with the safe use of maintenance equipment and cleaning products
- Ability to work with minimal supervision
- Standard First Aid and CPR (or willing to obtain within 6 months of employment at your own expense)
- Cash handling skills and basic mathematical skills are essential
- Ability to exercise mature judgment in dealing appropriately with colleagues and members of the public
- Demonstrate strong organizational skills and the ability to work independently or within a team to meet the operational needs, being able to multi-task
- Ability to develop and maintain a working knowledge of safety precautions and hazards involved with the work assigned
- Excellent customer service and interpersonal communication skills with the ability to communicate tactfully, effectively, in a professional manner, in person, on the phone and/or via email
- Excellent written and oral communication skills with the ability to understand verbal and written instructions from supervisor and colleagues
- A clean Criminal Record Check is required upon hire
Working conditions
- Able to work and support a seven-day operation, including weekends and holiday shifts when required
- Work is generally performed in an office setting; required to lift and move supplies weighing up to 25 lbs
- Work is subject to frequent interruptions
Why Wilmot?
At the Township of Wilmot, we are proud to offer a rewarding workplace with benefits that go beyond the basics, including:
- Competitive wages
- Paid vacation
- Paid sick days
- Three personal float days each year
- Flexible work arrangements, where possible
- Employee and family assistance program
- Paid training and development opportunities to support ongoing growth
- Access to recreation facilities
How to apply
Qualified applicants are invited to apply online.
We thank all applicants; however, only those selected for an interview will be contacted.
In accordance with Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), personal information is collected under the authority of the Municipal Act and will only be used for candidate selection. Upon request, accommodations will be provided throughout the recruitment, hiring and employment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and the Ontario Human Rights Code.